Privacy Policy
At Pool Leak Detective, we believe your personal information should be treated with the same respect you’d expect from someone working around your home.
We don’t like spam, endless sales calls, or companies collecting information they don’t need. This Privacy Policy explains what information we collect, how we use it, and when it may be shared.
Information We Collect
Depending on how you use our website, we may collect:
- Your name
- Email address
- Phone number
- ZIP code
- Information you provide through our contact form
- Your Pool Leak Assessment answers
- Basic website usage information such as pages visited, browser type, and device information
You can browse most of our website without providing any personal information.
How We Use Your Information
We use the information you provide to:
- Respond to questions you send us
- Deliver your Pool Leak Assessment results
- Improve our website and educational content
- Connect you with a local pool leak specialist if you request assistance
- Prevent fraud or misuse of our website
- Comply with legal obligations
We only collect information that’s reasonably necessary to provide these services.
When We Share Your Information
If you request help finding a pool leak specialist, we may share the information you’ve provided — including your contact information and assessment results — with an independent local pool leak detection company so they can contact you regarding your request.
We do not sell your personal information to unrelated third parties for marketing purposes.
Cookies
Like most websites, we may use cookies and similar technologies to:
- Remember your preferences
- Measure website traffic
- Understand how visitors use our website
- Improve the user experience
Most browsers allow you to disable cookies if you choose.
Analytics
We may use analytics services, such as Google Analytics or similar tools, to better understand how visitors use our website. These services collect general usage information but do not tell us personal details such as your passwords or financial information.
Email Communications
If you contact us or request information, we may respond by email. If you request to be connected with a local specialist, you may also receive communications related to your request. We won’t send you unrelated promotional emails unless you’ve specifically chosen to receive them.
Data Security
We use reasonable administrative and technical measures to help protect the information you provide. While no website can guarantee absolute security, we work to keep your information as safe as reasonably possible.
Third-Party Links
Our website may contain links to other websites. We aren’t responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before sharing personal information.
Children’s Privacy
Our website is intended for adults and homeowners. We do not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements. When we do, we’ll update the “Last Updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how your information is used, please visit our Contact page.
Our Promise
Our goal has always been simple: help homeowners understand pool leaks before they spend money on repairs. That includes respecting your privacy along the way.